Frequently Asked Questions
Everything you need to know about our handcrafted copper collection.
Are your mugs made of 100% solid copper?
Yes, our mugs are handcrafted from premium, 100% solid copper to ensure the traditional Moscow Mule experience and superior temperature retention.
How should I clean and maintain my copper mugs?
To preserve the shine, hand wash your mugs with warm water and mild soap. Avoid dishwashers and abrasive scrubbers, and dry immediately with a soft cloth to prevent spotting.
Do the mugs have a nickel or stainless steel lining?
We offer both traditional unlined solid copper mugs for purists and food-grade stainless steel lined options for those who prefer extra durability and ease of maintenance.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those needing their barware sooner.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the items in their original packaging for a full refund.
Can I use these mugs for hot beverages like coffee or tea?
Copper is highly conductive, which means it can become very hot to the touch quickly. We recommend our mugs exclusively for cold beverages to ensure safety and comfort.